Returns & Exchanges
Vortech's corporate headquarters is the only authorized service center for all Vortech supercharger units. Should you choose to service your supercharger with anyone other than Vortech, your warranty is immediately void.
If you would like to send your supercharger in for repair or upgrade, please click here to download an RMA request form.
Supercharger Rebuild Services
Vortech offers both rebuild and upgrade services to the owners of its supercharger products. Services are done at the factory by highly skilled technicians. This approach means that you can feel confident that the job will be done right, by the experts who know the product best.
Major Rebuild Service-Includes replacement of all bearings, seals, and gears (upgraded to current specifications where applicable), a detailed inspection of all supercharger components, all balance and assembly labor.
Minor Rebuild Service-Includes replacement of all bearings and seals (upgraded to current specifications where applicable), a detailed inspection of all supercharger components, all balance and assembly labor.
Consumer Note: Prior to sending a supercharger in for service, please call Vortech to receive a return authorization number, or download the RMA request form and return via email: click here. The above listed is the minimum required whenever a supercharger is upgraded or repaired. If inspection reveals that additional components are needed, Vortech will not repair the unit requiring additional repairs and/or additional inspection until authorized by the customer. Furthermore, Vortech will not reassemble any unit without replacing all the components which are indicated during inspection. Vortech will advise you of all additional costs to complete the repair of your unit before proceeding. A minimum inspection fee of $100.00 will be charged for all units which are disassembled and inspected, but not repaired. This fee is waived if Vortech retains the unrepaired unit. Normal in-house turnaround for all service related work is 10-15 business days from the time the work is authorized by the customer.
Supercharger Upgrade Services
Vortech offers both rebuild and upgrade services to the owners of its supercharger products. Services are done at the factory by highly skilled technicians. This approach means that you can feel confident that the job will be done right, by the experts who know the product best.
Supercharger Exchange Programs
For information on on the V-1 Heavy Duty Supercharger Exchange Program, click here.
For information on the V-2/V-3 Supercharger Exchange Program, click here.
***ALL RETURNS MUST BE PRE-AUTHORIZED AND MECHANDISE MUST BE IN NEW, ORIGINAL CONDITION. A RESTOCKING FEE OF $25.00 OR 25% (WHICHEVER IS GREATER) OF ORDER WILL APPLY TO ALL RETURNS. NO CREDIT GIVEN FOR MERCHANDISE RETURNED AFTER 30 DAYS, UNLESS PREVIOUSLY AUTHORIZED. ALL SALES ARE FINAL ON ELECTRONIC PRODUCTS. ANY DISCREPANCIES MUST BE REPORTED TO VORTECH WITHIN 10 DAYS OF DELIVERY DATE.